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Privacy Policy

1. INTRODUCTION

HeimaTorg ehf (“HeimaTorg”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and share personal data when you use the HeimaTorg website and services, in accordance with the General Data Protection Regulation (GDPR) and applicable Icelandic law.

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2. DATA CONTROLLER

HeimaTorg ehf
Company ID: 670825-0510
Address: Klettagötu 14, 220 Hafnarfjörður, Iceland
Email: info@heimatorg.is

HeimaTorg ehf is the data controller responsible for the processing of personal data under this Privacy Policy.

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3. WHAT PERSONAL DATA WE COLLECT

3.1 Requesting Users

When you submit a service request, we may collect:

  • Full name

  • Phone number

  • Email address

  • Service type requested

  • Address or service location (if provided)

  • Description of the request

  • Any additional information you choose to provide

3.2 Service Providers

When you cooperate with HeimaTorg as a Service Provider, we may collect:

  • Business or personal name

  • Contact details (email, phone number)

  • Service category and service area

  • Business registration details (if applicable)

  • Communication history related to Leads

3.3 Technical Data

We may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and interaction data

  • Cookies and similar technologies

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4. HOW WE COLLECT PERSONAL DATA

We collect personal data when:

  • you fill out a service request form,

  • you contact us directly by email or phone,

  • you cooperate with us as a Service Provider,

  • you browse or interact with our website.

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5. PURPOSES OF PROCESSING

We process personal data for the following purposes:

  • to receive and manage service requests,

  • to internally assess and match Requests with suitable Service Providers,

  • to share relevant Request data with selected Service Providers,

  • to communicate with Users regarding Requests or cooperation,

  • to operate, secure, and improve the Platform,

  • to comply with legal obligations.

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6. LEGAL BASIS FOR PROCESSING

Personal data is processed on one or more of the following legal bases under GDPR:

  • Consent (Article 6(1)(a))

  • Performance of a service (Article 6(1)(b))

  • Legitimate interests (Article 6(1)(f))

  • Legal obligation (Article 6(1)(c))

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7. SHARING OF PERSONAL DATA

7.1 Personal data submitted by Requesting Users is not publicly visible.

7.2 We may share relevant Request data only with selected Service Providers for the sole purpose of enabling them to contact the Requesting User.

7.3 We do not sell personal data and do not share personal data for advertising or marketing purposes.

7.4 Personal data may be disclosed to:

  • technical service providers supporting website operation,

  • public authorities where required by law.

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8. DATA RETENTION

8.1 Personal data is retained only for as long as necessary to fulfill the purposes described in this Policy.

8.2 Request-related data may be retained for internal records, compliance, and dispute-prevention purposes, unless deletion is requested and legally permissible.

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9. DATA SECURITY

9.1 We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

9.2 Access to personal data is limited to authorized personnel only.

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10. YOUR RIGHTS UNDER GDPR

You have the right to:

  • access your personal data,

  • request correction of inaccurate data,

  • request deletion of your data,

  • restrict or object to processing,

  • withdraw consent at any time,

  • request data portability where applicable.

Requests may be submitted to: info@heimatorg.is

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11. WITHDRAWAL OF CONSENT

Where processing is based on consent, you may withdraw that consent at any time by contacting us.
Withdrawal does not affect processing carried out before consent was withdrawn.

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12. COOKIES

12.1 HeimaTorg uses cookies and similar technologies to ensure website functionality and improve user experience.

12.2 You can manage or disable cookies through your browser settings.

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13. THIRD-PARTY LINKS

The Platform may contain links to third-party websites.
HeimaTorg is not responsible for the privacy practices or content of such websites.

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14. CHANGES TO THIS PRIVACY POLICY

14.1 We may update this Privacy Policy periodically.
14.2 Any updates will be published on our website with a revised “Last updated” date.

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15. COMPLAINTS

If you believe your data protection rights have been violated, you may lodge a complaint with:

Persónuvernd – The Icelandic Data Protection Authority
https://www.personuvernd.is

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16. CONTACT INFORMATION

For any questions regarding this Privacy Policy or your personal data, please contact:

HeimaTorg ehf
Company ID: 670825-0510
Address: Klettagötu 14, 220 Hafnarfjörður, Iceland
Email: info@heimatorg.is

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